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Frequently Asked Questions

General Questions

How can I submit a coupon to your site?

You can submit a coupon or deal on our Coupon Submission page or just visit any Store page and click the "Submit a Coupon" button to add a coupon for that store. Fill in the necessary information and click "submit offer".

Your offer will be queued for approval before it goes live on our site. Generally, it takes a few hours to 3 business days depending on our workload.

How do I use a coupon code?

Click the "Get Code" button to copy the code, and meanwhile you will be redirected to the merchant's site, paste the code in the checkout pages.

For detailed instruction, please check our Coupon Using Guide.

Why the coupon I tried did not work?

Maybe it has expired before we are able to remove it from our site, you can rate it accordingly by clicking the thumbs-down button under the coupon/deal. By doing this, you will help other customers as well as our operator to clean it up.

Although we test validity of the coupon/deal every day and remove the expired ones as soon as possible, some still slip through the cracks.

Company & Partnership

How does iSoftCoupon make money?

Our team searches for software coupons and deals from various merchants, some of the merchants have affiliate programs. We may refer you to the product with affiliate link, when you use the coupon or buy the product from our link, we will receive a commission on the sale.

It has no effect on the price you pay. Please be assured that we do not have your credit card information and order history, because you are buying directly from the merchants.

How can I add my store or company on iSoftCoupon?
We are happy to include more suitable stores on our site and help our users to save millions, so don't hesitate to Contact Us regarding partnership questions.
How can I advertising on iSoftCoupon?
If you'd like to be featured on our homepage or be included in our newsletter or blogs, please Contact Us and we can discuss further!

Other

How can I subscribe for iSoftCoupon's email newsletter?
Don't want to miss the best coupon or deal? Just enter your email to subscription box and enjoy our free newsletter service. The latest coupon codes and deals will be delivered straight to your inbox.
What should I do if I forgot my password?
Don't worry, we can help you to reset your password. Click "Forget your password?" link on Log In page, you will be prompted to enter your email address and click "Send Email". You'll receive an email with your account and a new password. Please check your spam folder if you didn't receive the email.
I purchased an item through your site and have questions on the order.
We suggest you contact the merchant's customer service for direct help, because we don't actually sell anything. However, we are always here to help if you have issues with the merchant, please Contact Us with the merchant name, your order number, order details and your question so we can help.